ClearCheck.app offers Basic, Standard, Pro, and Elite background checks. Compare the current product descriptions on the pricing page for the information included in each package.

Support reference: CC-018

View the sample background check PDF.

Support reference: CC-036

Review the database coverage page before purchasing or running a statewide or national criminal database search. Coverage is limited to the jurisdictions that supply data.

No.

For users needing a quick and initial search, our Basic Background Check is available without requiring a Social Security Number.

The Basic Background Check Requires Only:

• First and Last Name
• Date of Birth (DOB)
• The U.S. State to Search

No Social Security Number (SSN) is required for this basic search.

Support reference: CC-034

Yes.

To conduct more comprehensive and accurate background searches, including identity verification and deeper record analysis, an SSN is necessary.

The Standard, Pro, and Elite Background Checks Require:

• First and Last Name
• Social Security Number (SSN)
• Date of Birth (DOB)

The inclusion of a Social Security Number ensures the highest level of accuracy and comprehensiveness for these premium background check services.

Support reference: CC-035

No.

ClearCheck.app does not offer subscription services.

No.

ClearCheck.app does not offer trial periods.

No.

ClearCheck.app does business only in the United States and does not produce background checks for companies or individuals outside the USA.

Support reference: CC-058

You can register through My Account before purchasing. You can also choose a background check, add it to your cart, and complete the checkout information to register during your purchase.

You can download the ClearCheck.app disclosure and authorization form here.

The information in this report is derived from records in accordance with the Fair Credit Report Act (FCRA, Public Law 91-508, Title VI). This information may be used for insurance, employment purposes or in connection with other legitimate needs. The depth of information available varies. Final verification of an individual’s identity and proper use of report contents are the user’s responsibility.

Support reference: CC-052

Choose a background check from the pricing page, add it to your cart, and complete checkout. You can register first through My Account or register during checkout.

1. Log in to My Account.
2. Click Credits.
3. Click Redeem to open the background check software.
4. Fill out the required information.
5. Click Search.

Use the person’s legal name. Nicknames may limit the results or return no results. For example, use “Robert” instead of “Rob.” Check the spelling before submitting your search.

No.

When searching an uncommon name, omit the middle name or initial to avoid limiting results to files that contain it. The existing search instructions also advise omitting middle names and initials for criminal database searches.

Support reference: CC-013

For a people search, try one part of a hyphenated last name at a time. Remove apostrophes: for example, enter O’Leary as Oleary.

For a criminal search, try the last part of the hyphenated name first, then run a new search with the first part.

Support reference: CC-014

No.

Do not include generational suffixes such as Jr., Sr., II, or III when entering a name for a search.

Yes.

People searches are best conducted using an SSN for the most up-to-date information. Criminal database searches use names and, where available, date of birth rather than an SSN.

Support reference: CC-012

Use first and last name, with date of birth when available. Omit nicknames, middle names or initials, generational suffixes, and hyphens. An SSN is not used in criminal database searches.

If you do not know the date of birth, the existing instructions suggest running a people search and using the returned date of birth for the criminal search.

Support reference: CC-015

Log in and open Report History to find your saved background checks.

This is the core of our comprehensive reports, providing the most detailed scan of official records nationwide.

• Criminal Records: A complete scan of official records, including felonies, misdemeanors, and Federal charges.

  Results may include low-level crimes and Non-Conviction Traffic infractions. These may not constitute a criminal record but cannot be filtered due to the nature of the files and update files from the different state and local jurisdictions and may appear on the final report.

• Wanted Database: Arrest record, warrant check, and wanted database scan.
• Sex Offender Check: Verification against the registered Sex Offender Registry.
• Civil Records: Check of civil records, including bankruptcies, tax liens, law suits, and judgments.
• High-Risk Address Flag: Matches the individual’s address history against high-risk locations such as halfway houses and drug treatment facilities.

Support reference: CC-019

Our reports include several data points to verify the subject’s identity, ensuring the accuracy of the background check.

• Social Security Number (SSN) Verification: SSN verification, including a scan against the Death Index to prevent identity fraud.
• Date of Birth Verification.
• Alias & Name Scans: Includes alias scan and maiden name scan.
• Address History: Detailed 25-year address history.

Support reference: CC-020

Our advanced checks include in-depth details about the individual’s professional and personal connections.

• Professional License Check: Verification of professional licenses.
• Business Ownership
• Property Ownership
• Phone Number History
• Spouse Search (Included in Pro/Elite packages)

Support reference: CC-021

No.

• Not Covered: Juvenile records (crimes committed before the age of 18) are not included in the ClearCheck.app database.
• Industry Standard: The company states that these records are generally unavailable in their database and “anyone else’s database,” regardless of the subject’s current age.
• “Juvenile Arrest Records” are explicitly stated as not available.

Support reference: CC-016

• Limited Coverage: Arrest dates are generally covered in the court records they access.
• Condition for Inclusion: An arrest will only show up in their system if that arrest resulted in a court action. Arrests that did not lead to formal court proceedings or conviction will not be reflected in the report.

Support reference: CC-017

ClearCheck.app sources information from official public records and service bureaus across the United States.

We gather data from an extensive range of official entities and service bureaus, including:

• Federal Agencies: Records from federal databases and courts.
• State Jurisdictions: Statewide criminal records, tax liens, and other government data.
• County & City Municipalities: Local court, criminal, and civil records.
• Service Bureaus: Data aggregated from specialized third-party providers.

Support reference: CC-023

We are dedicated to continuously updating and expanding our data system. As government and municipal entities across the USA modernize, we integrate new databases daily to enhance the completeness of our reports.

Important Note on Coverage: The ultimate source of information is the various federal, state, county, and city agencies that make their data publicly available. Our search coverage is strictly limited to the jurisdictions that directly provide data to us.

• CHECK YOUR COVERAGE: Customers should review the detailed coverage map prior to conducting a Statewide or National Criminal Database Search to understand specific geographical limitations.
• Link to Coverage Page:
• ClearCheck.appclearcheck-background-check-database-coverage/

Support reference: CC-024

Identity & Possible Associates: National Death Index, Possible Addresses, Phone Numbers by Address, Other Occupants by Address, Possible Relatives, Relatives’ Address History, Possible Associates, Neighbors, Possible Businesses.

USA – National: Address information is derived from all three Credit Bureau Repositories and Public and Private database sources. The National Death Index is derived from the Social Security Death Index.

Support reference: CC-054

Financial/Civil Records: Bankruptcies, Tax Liens & Civil Judgments.

Bankruptcies: National coverage.

Tax Liens & Civil Judgments: Covers 22 states (AK, AR, AZ, CA, CO, FL, IA, ID, IL, IN, KS, KY, LA, MN, MO, MS, ND, NE, NM, NV, OH, OK, OR, TX, UT, WA, WI, WY). Data updates vary by population (weekly for larger cities, annually for rural areas).

Support reference: CC-055

Professional/Specialized: Pilot Licenses, Aircraft Ownership, DEA Controlled Substance Licenses, Vessel Ownership (Commercial Only).

Pilot Licenses & Aircraft Ownership: USA – Nationwide (derived directly from the FAA).

DEA Controlled Substance Licenses: USA – National (includes registrant name, address, business activity, license number/status, drug schedules, and expiration date).

Vessel Ownership (Commercial): Covers 32 states (AL, AK, AZ, AR, CO, CT, FL, GA, IL, IA, KS, KY, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NY, NC, ND, OH, SC, TN, UT, VA, WV, WI, WY).

Support reference: CC-056

Real Property Records: Property Ownership by Address, Property Ownership by Name, Tax Assessor Records, Deed Transfers.

General Coverage: Includes filing information, square footage, construction description, assessed value, tax amount, and sale information.

Limitations: Tax Assessor Records are not available for Maine, New Hampshire, Rhode Island, and Vermont.

Deed Transfers are not available for Alaska, Maine, New Hampshire, North Dakota, and South Dakota.

Support reference: CC-057

What they include:

• Misdemeanors
• Felonies
• Federal charges (e.g., tax evasion, racketeering)

Who uses them and why:

• Businesses: Use them in the hiring process alongside a credit check to ensure they do not hire a security threat.
• Parents: Search to get greater information about those involved with their children or who come into their home, ensuring family security.
• Organizations: Youth organizations, schools, and law enforcement agencies use them for vetting and safety.

Support reference: CC-037

What they include:

• Information on registered sex offenders.

Who uses them and why:

• Parents/Individuals: To determine how many sex offenders are in their local area, where they live, and the risk level posed to their children.
• Organizations: Youth organizations, churches, schools, and daycare centers use them to increase the safety of children.

Support reference: CC-038

What they include:

• Information necessary to locate a property owner.
• Records of claims, liens (from creditors or government agencies), and clear title information.

Who uses them and why:

• Prospective Buyers: To locate owners of a property they wish to purchase. 
• Attorneys & Title Companies: To ensure a title is free and clear of other claims, including those from creditors, government liens, or undisclosed heirs. 

Support reference: CC-039

What they include:

• Information used to locate a missing or vanished spouse.

Who uses them and why:

• Abandoned Spouses: To locate the missing partner to begin legal processes such as divorce, or to begin receiving court-ordered child support or alimony payments.

Support reference: CC-040

• Speed: Instant results delivered on your screen in seconds.
• Security: Secure searches and transactions are guaranteed.
• Compliance: All reports are FCRA compliant.
• Privacy: We are committed to your privacy and confidentiality; the individual being checked will never know, and we do not use your information for marketing lists.

Support reference: CC-022

While every effort is made to ensure the accuracy of transmission and data, the reports are provided “as is.” ClearCheck.app in no way warrants or assumes any liability for the accuracy and/or completeness of any information report provided on this website.

ClearCheck.app assumes no responsibility for charges incurred, lost revenue, nor actual, compensatory, incidental, special, or consequential damages of any kind in connection with the information supplied through this website. Our liability is limited and shall not exceed the charges actually billed to you by ClearCheck.app.

Support reference: CC-025

The information in this report, such as the public records and criminal records, is compiled from and processed by various third-party sources. ClearCheck.app does not guarantee, warrant or assume any responsibility for the accuracy of the information obtained from other sources and shall not be liable for any losses or injuries now or in the future resulting from or relating to the information provided herein.

Support reference: CC-041

Juvenile records are not covered. If crimes were committed before the age of 18, they will not show up in our database, or anyone else’s database – even if the subject is now over the age of 18. “Arrest Records” are not available. Arrest dates are covered in most court records but only in the cases where the arrest resulted in a court action. Our Coverage is limited to the Jurisdictions that make the database available to us directly.

Support reference: CC-049

If you believe your background check contains incorrect information—such as an unfamiliar name, an incorrect address, or another person’s information associated with your Social Security number—follow these steps.

All Personal Infomation is retrieved directly from the 3 Major Credit Bureau’s – Experian, TransUnion, and Equifax, which are Consumer Reporting Agencies.

ClearCheck.app IS NOT a Consumer Reporting Agency, we are a Background Search Company focused on criminal background searches for pre-employment screening.

Personal information is retrieved from credit bureaus, the bureau holding the disputed information must investigate its records and make any necessary corrections. ClearCheck.app has NO ACCESS to change or update the information held in the Credit Bureaus’ records.

• Contact ClearCheck.app. Explain which information you believe is incorrect and request dispute instructions. A representative can direct you to (This Page) the appropriate action. Your report may not identify which credit bureau supplied a particular item.

• Review your information with Experian, TransUnion, and Equifax. If the source bureau is unknown, checking all three can help identify where the discrepancy appears. Obtain free credit reports through an online Credit Report Service like AnnualCreditReport.com.

• Dispute the incorrect information with each bureau whose records contain it. Follow that bureau’s official instructions. You typically will need to provide Proof of identity, Proof of Address, and “Up to Five (5) supporting documents”.
  • • Typical Supporting Documents may Include:
    • Utility bill (electric, gas, water, phone, or cable)
    • Bank, credit union, or credit card statement
    • Mortgage statement or a signed rental/lease agreement
    • Insurance policy statement (auto, home, or renters)
    • Official government correspondence (such as tax assessment/bill or voter registration card)
  • Requirements vary by bureau and situation. Submit documents through their official, secure channel and keep copies.

• Notify the hiring agency or employer. If the background check was for pre-employment screening, explain that you are disputing information and ask that the discrepancy be considered before a final hiring decision.

After the investigation, keep the results and contact ClearCheck.app about obtaining an updated background report.

____________________________

Support reference: CC-027

A background check report is like a snapshot of what the court’s records looked like at the time ClearCheck.app conducted the search. It doesn’t update automatically if the court later changes its records, you have to wait until the court system updates their records for it to reflect on a background search report.

Courts update their own records on their own schedule, they have various update schedules, Weekly, Monthly, Quarterly, Bi-Annually or Annually. There is No Standardized Record keeping in the USA Court System, every City (Municipal), County, State or Federal Court System update on their own timetable. Typically more Metropolitan locations update reguraly (but that is not always the case), and more Rural locations update at a much slower pace. If a record was dismissed, reduced, expunged, sealed, or updated in any way after your report was completed, your report may still show the older information even though the record has since changed.

Support reference: CC-029

You have the right to ask nationwide consumer reporting companies (Credit Bureaus) to place a fraud alert in your file if you believe you are, or may become, a victim of identity theft.

A fraud alert requires creditors to take additional identity-verification steps, making it harder for someone to obtain credit in your name. These checks may also delay your own credit applications.

Contact just one of the three nationwide credit bureaus to request a fraud alert. That bureau must notify the other two so they can also place alerts:

• Equifax: 1-800-525-6285 — equifax.com
• Experian: 1-888-397-3742 — experian.com
• TransUnion: 1-800-680-7289 — transunion.com

An initial fraud alert lasts at least one year, unless you request its removal sooner. An extended fraud alert lasts seven years and requires an identity theft report.

The bureau will require appropriate proof of identity, which may include your Social Security number. If your identity has been stolen, visit IdentityTheft.gov to report it, obtain an FTC Identity Theft Report, and receive recovery instructions. Follow the bureau’s requirements for submitting that report and any additional documentation.

Placing a fraud alert does not correct inaccurate information. Submit a separate dispute to each bureau reporting the mistake.

For additional information, visit consumerfinance.gov/learnmore.

Support reference: CC-028

Please review our Refund and Returns Policy for the terms that apply to digital background report purchases.

ClearCheck.app enforces a No-Refund policy – This includes but is not limited to: Mistakes or mis-information provided by the customer on the order form as submitted after the customer has confirmed the information and acknowledged these terms. Even if your criminal record search results in “No offense records found” or a Reported Record has Incorrect information. Every search that is processed through our systems incurs fixed and variable costs for our organization. Whether the search results yield hundreds of offense records, or none at all, orders are fulfilled using the same rigorous standards and certified processes. Due to the variations in coverage across state and county jurisdictions, THE CUSTOMER MUST CHECK the coverage before placing an order for Instant Statewide or Instant National Criminal Record Search or any offered background Search Product. We cannot be held responsible for records that are not included in our coverage. Any chargebacks resulting from an order that falls under the No Refund Policy will be sent to a collection attorney for immediate processing and will incur a $50.00 charge in addition to the disputed amount per disputed item, and if not paid may result in adverse effects on the customer’s credit report.

Support reference: CC-050

Our Money Back guarantee reads as follows:

We’re so confident that our system and records are the best we’re willing to offer a money back guarantee. Here’s how it works: If there is a criminal record that should have been returned based upon our coverage, and it is not, we’ll refund your money back for that criminal record search.

The customer must agree to the Coverage as listed in the terms of use agreement and acknowledge the said agreement prior to making a Purchase by clicking a “Box” next to the posted terms of use agreement found on the ClearCheck.app Order Form. In the event the Customer challenges a Report Result and can prove that a charge exists in a covered jurisdiction that is published on our coverage page, ClearCheck.app will refund the purchase in Full. WE WILL NOT refund purchases under the “Money Back Guarantee” in the event that a record is:

• not located due to the fact that it is not in our published coverage
• expunged by a judge
• a Juvenile Record or an arrest record that did not result in a court action

Support reference: CC-051

Compliance & Legal Responsibilities

As an employer, you are solely responsible for complying with all applicable consumer regulations and employment laws.

By creating an account on ClearCheck.app, you agree to abide by all Fair Credit Reporting Act (FCRA) rules and regulations. This includes, but is not limited to, the guidelines outlined in the provided,

FCRA

FCRA Documentation

FCRA Summary of Consumer Rights

Remedying the Effects of Identity Theft

Consumer Financial Protection Bureau Information

and this complete disclaimer.

Support reference: CC-026

No.

The GLBA applies to “financial institutions,” which includes traditional banks, but also non-bank entities like mortgage brokers, real estate appraisers, financial advisors, and higher education institutions.

Support reference: CC-053

This policy covers how ClearCheck.app treats personal information that it collects and receives when you use the ClearCheck.app web site, including information related to your past use of ClearCheck.app products and services. “Personal information” means information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.

Support reference: CC-042

ClearCheck.app collects personal information when you establish an ClearCheck.app account, and when you use ClearCheck.app products or services. ClearCheck.app may combine information about you that we have with information we obtain from business partners or other companies.

When you register we ask for information such as your name, email address, zip code, occupation, and industry. Once you create an ClearCheck.app account and sign in to our services, you are not anonymous to us.

ClearCheck.app automatically receives and records information on our server logs from your browser, including your IP address, ClearCheck.app cookie information, and the page you request.

Support reference: CC-043

ClearCheck.app does not rent, sell, or share personal information about you collected in connection with your use of the ClearCheck.app service with other people or nonaffiliated companies, except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:

• We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
• We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of ClearCheck.app’s terms of use, or as otherwise required by law.

We transfer information about you if ClearCheck.app is acquired by or merged with another company. In this event, ClearCheck.app will notify you before information about you is transferred and becomes subject to a different privacy policy.

Support reference: CC-044

ClearCheck.app may set and access cookies on your computer. Cookies are small units of data stored on your computer that allow the ClearCheck.app site to identify your computer during your session and subsequent sessions.

Support reference: CC-045

ClearCheck.app reserves the right to send you certain communications from ClearCheck.app relating to the ClearCheck.app service, such as service announcements and administrative messages, that are considered part of your ClearCheck.app account, without offering you the opportunity to opt-out of receiving them.

Support reference: CC-046

We limit access to personal information about you to and ClearCheck.app employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

Your ClearCheck.app Account Information is password-protected.

In certain areas ClearCheck.app uses industry-standard SSL encryption to protect data transmissions.

Support reference: CC-047

ClearCheck.app may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your ClearCheck.app account or by placing a prominent notice on our site.

Support reference: CC-048

No.

ClearCheck.app has NO affiliation to Clearcheck.co.uk

ClearCheck.app ONLY does business in the United States of America, out of the Great State of Montana and does not produce background checks for companies or individuals outside of the USA.

Support reference: CC-030

No.

ClearCheck.app has NO affiliation to Clearcheck.ai (Paddle)

ClearCheck.app is a wholly owned small business company, out of the Great State of Montana and is not in any way affiliated with any other background check company.

Support reference: CC-031

No.

ClearCheck.app has NO affiliation to Clearchecks.com

ClearCheck.app is a wholly owned small business company, out of the Great State of Montana and is not in any way affiliated with any other background check company.

Support reference: CC-032

No.

ClearCheck.app has NO affiliation to Clearcheck.io

ClearCheck.app is a wholly owned small business company, out of the Great State of Montana and is not in any way affiliated with any other background check company.

Support reference: CC-033