How to Purchase Credits and Run a Background Check

Follow the steps below to purchase background-check credits, enter your candidate’s information, and view or download the completed report.

1. Purchase Credits

Already purchased credits? Scroll down to “Run a Background Check.”

You can register first through My Account, or choose a package from our Pricing page and create your account during checkout. If you already have an account, log in before purchasing.

Choose your background-check package and quantity, add it to your cart, and complete checkout. Your purchase provides credits that you redeem when you are ready to run a background check. Purchasing credits does not run a search automatically.

2. Run a Background Check

Step 1: Log in to My Account.

Step 2: Select Credits to see your available background-check credits.

Step 3: Select Redeem beside the package you want to use. This opens the search form.

Step 4: Enter the candidate’s information in all required fields. For the Standard Background Check shown below, this includes first name, last name, Social Security number, and date of birth. Review the information carefully before continuing.

Step 5: Select Search to submit the background check using your credit. When the report is ready, open Report History to view it.

3. View or Download Reports

In My Account, select Report History to find your completed background checks. Select View to open a report or PDF to download a copy.