Getting Started

• CC-001 — Does ClearCheck.app offer subscriptions?
• CC-002 — Does ClearCheck.app offer trial periods?
• CC-003 — How do I create an account?
• CC-018 — Which background check packages does ClearCheck.app offer?

Buying & Redeeming Credits

• CC-004 — How do I buy a background check credit?
• CC-005 — How do I redeem my background check credit?

Reports & Coverage

• CC-006 — Where do I find my past background checks?
• CC-010 — Where can I check criminal database coverage?
• CC-016 — Are juvenile records included?
• CC-017 — When can an arrest appear in a report?
• CC-019 — What criminal and public records are described in comprehensive reports?
• CC-020 — What identity verification information is described in comprehensive reports?
• CC-021 — What additional information is described in advanced reports?
• CC-022 — What features does the existing FAQ describe for ClearCheck reports?
• CC-023 — Where does ClearCheck.app obtain background check data?
• CC-024 — How does database availability affect report coverage?
• CC-036 — Where can I view a sample background check?
• CC-037 — What information can a criminal records search locate?
• CC-038 — What information can a sex offender check locate?
• CC-039 — What information can a property ownership search locate?
• CC-040 — What is a spouse search used for?
• CC-054 — What identity and possible-associate information is described in coverage?
• CC-055 — What bankruptcy, tax lien, and civil judgment coverage is listed?
• CC-056 — What professional license, aircraft, and vessel coverage is listed?
• CC-057 — What property, tax assessor, and deed-transfer coverage is listed?

Running a Search

• CC-007 — Should I use a legal name or nickname when searching?
• CC-008 — Should I include Jr., Sr., II, or III in a search?
• CC-012 — Should I use an SSN for a people search?
• CC-013 — Should I include a middle name or initial?
• CC-014 — How do I search a hyphenated name or a name with an apostrophe?
• CC-015 — What information should I enter for a criminal database search?
• CC-034 — Does the Basic background check require an SSN?
• CC-035 — Do Standard, Pro, and Elite background checks require an SSN?

Policies & Support

• CC-009 — Where can I find the background check disclosure and authorization form?
• CC-011 — Where can I read the refund policy?
• CC-025 — What accuracy and liability disclaimer applies to source data?
• CC-026 — Where are the FCRA and consumer-rights reference documents?
• CC-053 — Are ClearCheck.app background searches GLBA compliant?

Disputes & Record Updates

• CC-027 — What should I do if information in my background check is incorrect?
• CC-028 — How do fraud alerts and identity theft relate to a dispute?
• CC-029 — Why does a report still show a record that was dismissed, reduced, or sealed?

Company & Billing Identification

• CC-030 — Is ClearCheck.app related to Clearcheck.co.uk?
• CC-031 — Is ClearCheck.app related to Clearcheck.ai (Paddle)?
• CC-032 — Is ClearCheck.app related to Clearchecks.com?
• CC-033 — Is ClearCheck.app related to Clearcheck.io?
• CC-058 — Does ClearCheck.app provide background checks outside the United States?

Privacy & Terms

• CC-041 — What disclaimer applies to third-party report information?
• CC-042 — What personal information does the privacy policy cover?
• CC-043 — What information does ClearCheck.app collect?
• CC-044 — When may ClearCheck.app share personal information?
• CC-045 — How does ClearCheck.app use cookies?
• CC-046 — What service communications may ClearCheck.app send?
• CC-047 — How does the existing privacy policy describe confidentiality and security?
• CC-048 — How are privacy policy changes communicated?
• CC-049 — What criminal-record coverage limitations are stated in the terms?
• CC-050 — What refund restrictions are stated in the existing FAQ?
• CC-051 — What are the money-back guarantee terms in the existing FAQ?
• CC-052 — Who is responsible for identity verification and proper use of reports?