Privacy Policy
Clearcheck.app Privacy Policy
Introduction
Clearcheck.app (“Clearcheck.app,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our background search services.
By accessing or using the Clearcheck.app website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Information You Provide
When using Clearcheck.app services, you may provide information such as:
- Name
- Email address
- Billing information
- Information submitted for background search requests
- Communications or inquiries sent through contact forms
This information is used to process background search requests and deliver reports through our platform. Where a Social Security number is submitted for a report, it is used solely for identity verification purposes and is not used as a criminal record search criterion.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and device information
- Pages visited and interaction with our website
- Date and time of visits
- Referring websites or sources
This information helps us analyze site usage and improve our services.
How We Use Your Information
We use the information we collect for several purposes, including:
- Providing and delivering background search reports
- Processing payments and fulfilling service requests
- Improving our website, platform, and user experience
- Communicating with customers about services or support inquiries
- Maintaining the security and integrity of our platform
- Complying with legal and regulatory obligations
Clearcheck.app only collects information that is reasonably necessary to operate and improve our services.
Background Search Reports
Clearcheck.app provides instant digital background search reports generated using publicly available records and information obtained from third-party data providers.
Reports are generated at the time a search is submitted and delivered electronically through our platform. The information included in reports is based on available public records and data sources at the time of the search.
Because records availability varies by jurisdiction and data provider, reports may contain limited information or no records depending on the information available. Clearcheck.app does not guarantee the completeness, accuracy, or availability of records contained in background reports.
The information in this report is derived from records that may or may not be in accordance with the Fair Credit Report Act (FCRA, Public Law 91-508, Title VI). This information may not be used for insurance, or credit evaluation and if used for employment purposes or in connection with other legitimate needs it is agreed that the information is for legitimate informational purposes only. The depth of information available varies. Final verification of an individual’s identity and proper use of report contents are the user’s responsibility.
We treat the contents of your background report as confidential. We do not disclose your report, or the personal information submitted to generate it, to any third party other than the service providers necessary to produce and deliver it to you, or as required by law.
How We Share Information
We do not sell your personal information.
However, we may share information in the following situations:
Service Providers
We may share information with trusted third-party service providers who help operate our website and services, including:
- Payment processors
- Data providers used to generate background reports
- Website hosting providers
- Security and analytics services
These providers only receive the information necessary to perform their services.
Legal Requirements
We may disclose information when required by law or when we believe disclosure is necessary to:
- Comply with legal obligations
- Respond to lawful requests by government authorities
- Protect the rights, safety, or property of Clearcheck.app or others
Payment Processing
Payments made on the Clearcheck.app website are processed by secure third-party payment processors. Clearcheck.app does not store full credit card numbers on our servers.
Payment processors may collect and process billing information in accordance with their own privacy policies.
Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting or storing data over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Report results are available for retrieval, download, or email for 30 days from the date of purchase. After 30 days, an accessible copy of your report may no longer be available, and we recommend saving a copy of your results within that window.
Search records, account information, and related data may otherwise be retained for operational, compliance, and fraud prevention purposes.
Communications
By using Clearcheck.app’s services, you agree to receive service-related communications, such as order confirmations, report delivery notices, and administrative messages. These communications are part of your use of the service and are not promotional opt-out communications.
Cookies and Tracking Technologies
Clearcheck.app may use cookies and similar tracking technologies to improve website functionality and analyze usage.
Cookies help us:
- Understand how visitors use our website
- Improve performance and user experience
- Remember user preferences
You may disable cookies through your browser settings, though some features of the website may not function properly.
Third-Party Links
Our website may contain links to third-party websites. Clearcheck.app is not responsible for the privacy practices or content of those external websites.
We encourage users to review the privacy policies of any third-party sites they visit.
Children’s Privacy
Clearcheck.app services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
If we become aware that personal information has been collected from a minor, we will take steps to remove that information.
Your Privacy Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of certain personal data
Requests may be submitted using the contact information below.
Changes to This Privacy Policy
Clearcheck.app may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
Updates will be posted on this page with a revised effective date. We encourage users to review this Privacy Policy periodically.
Contact Us
Clearcheck.app
Website: https://clearcheck.app
Email: support@clearcheck.app