CC-029 — Why does a report still show a record that was dismissed, reduced, or sealed?
A background check report is like a snapshot of what the court’s records looked like at the time ClearCheck.app conducted the search. It doesn’t update automatically if the court later changes its records, you have to wait until the court system updates their records for it to reflect on a background search report.
Courts update their own records on their own schedule, they have various update schedules, Weekly, Monthly, Quarterly, Bi-Annually or Annually. There is No Standardized Record keeping in the USA Court System, every City (Municipal), County, State or Federal Court System update on their own timetable. Typically more Metropolitan locations update reguraly (but that is not always the case), and more Rural locations update at a much slower pace. If a record was dismissed, reduced, expunged, sealed, or updated in any way after your report was completed, your report may still show the older information even though the record has since changed.
Support reference: CC-029















